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We aim to dispatch all stock orders within 5-10 working days, subject to availability. Custom wigs can take from 14 working days to at least 45 working days to complete depending on the requirements selected. 

You have within 24 hours to cancel any orders placed on our website, after 24 hours all orders are confirmed and can no longer be cancelled but may be altered subject to availabilty and requirements.

Delivery charges to Europe and the Rest of the World will vary. MORA MODE  will not be responsible for any delays caused by destination customs clearance processes. A signature will be required on delivery, we suggest a work address if you think you won't be home to sign for your delivery. If for some reason you miss your delivery, you will receive a notification card from the courier with details on how to arrange a re-delivery. MORA MODE  does not accept any responsibility for lost parcels that are misplaced after they have been signed for or marked as delivered.  

Your selection and confirmation of any order placed indicates your acceptance of our Terms and Conditions.




Once your order has been processed you will be sent an email to the email address you provided during the checkout process confirming receipt of your order. Please retain this email as it contains important information that you may require at a later date. 

By placing an order with MORA MODE  you are authorising us to perform authenticate your identity in order to validate your card payment. We accept Visa, Visa Electron, MasterCard and PayPal. 

If your card issuer refuses to authorise payment to us. MORA MODE  will not be liable for any delay or non-delivery, however we will inform you if your payment has been declined.